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Can I cancel or change my order after placing it?Updated 7 months ago

Unfortunately, once a sales order is paid for and confirmed it is final. 

Our warehouse processes large numbers of orders every day and once an order is in the process of picking and packing we cannot make changes anymore. 

In case an order is delivered that you don't want anymore, the best option is to refuse delivery. Our courier partners will automatically return the parcel to us and upon receiving the parcel we will refund your money. 

In this case, it is best to contact us to advise us of the fact that you have refused the delivery to reduce delays in refunding or exchanging your order.

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